At Cambridge Floors we believe professionalism is a combination of knowledge, skill, and attitude. Commitment to our craft, having the right attitude and conducting ourselves in a professional manner at all times is essential to gaining the respect of all those we come into contact with.
Even the finest floor covering made will not look good, nor perform well, if it is not installed properly. In the flooring industry, 97% of all complaints are installation, sub-floor, or maintenance related. Because no one flooring is right for every application, Cambridge Floors can eliminate any doubt as to the suitability of a product. We work closely with manufacturers and suppliers to guarantee the right application.
In order to remain successful in an industry that is continually changing, those who are working in the industry must also change. Education is the key to this change. Our installers are constantly being updated about new products, tools, and skills – ensuring that we remain on the cutting edge. Today’s technology, flooring products, sub-floor preparation products, adhesives, installation techniques change at a rapid pace and we believe it is the responsibility of the installer to ensure that the products are installed in strict adherence to the manufacturer’s recommendation. Our installers are capable and confident in this regard. We offer our customers peace of mind with a comprehensive satisfaction guarantee and installation warranty.
Above all else, taking pride in your work is the key to successful sales and installations. It is great meeting your customers expectations but truly special when you exceed those expectations in an attempt to raise the bar industry wide.
We welcome you to feel the difference.